Secure HIPAA compliant email access to Dr. Keyes and Staff

Dedicated member services staff who:

• Assist you with insurance issues including maximizing the value of your insurance coverage so you don’t pay for things that are covered by your plan.

• Do regular post visit follow-up to see how you are doing and whether you need help

• Help you prepare a pre-defined emergency response plans (home, work, school) for yourself and your family. Plan includes preparation of all HIPAA information release authorizations now required by hospitals and emergency rooms. School plans include pupil release authorization forms.

• Assist you in tracking your healthcare issues including reminders for preplanned physicals, monitoring visits, procedures and tests.

• Coordinate referrals to specialists, make appointments and follow up and receiving timely reports.

• Arrange practical help for “Activities of Daily Living” when a member is ill, injured or disabled or dealing with the physical challenges of aging.

• Assist you in resolving bureaucratic breakdowns in the health care system.

Respond to any healthcare related question you may have. If they don’t know the answer they know where to find the answer. We have dedicated member services staff to help you maximize the value of your insurance.